Thank you for choosing Tetrafit Nutrition for your nutraceutical needs. We strive to provide you with the best products and services. Please review our refund policy carefully before making a purchase.

1. Eligibility for Refund: We accept returns for a refund within 7 days of the original purchase date. To be eligible for a refund, the product must meet the following criteria:
   • The product’s seal must be unopened and intact.
   • The product must have the same SKU (Stock Keeping Unit) as the one purchased.
2. Product Inspection: Refunds will only be processed after we receive and inspect the returned product. The product should be in its original condition, including packaging and any accessories.
3. Return Process: If you wish to return a product for a refund, please follow these steps:
   • Contact our customer service within 7 days of your purchase to initiate the return process. You can reach us at returns@tetrafitnutrition.com or by using the contact us form on our website.
   • Provide your order details, including the order number and SKU of the product you intend to return.
   • Our customer service representative will guide you through the return process, including providing you with the return address and any necessary instructions.
4. Return Shipping: The customer is responsible for covering the shipping costs associated with returning the product. We recommend using a trackable shipping method to ensure the safe return of the product. We are not responsible for any lost or damaged packages during the return process.
5. Refund Processing: Once we receive and inspect the returned product, we will process your refund. The refund amount will be for the purchase price of the product, excluding any shipping or handling charges. Refunds will be processed using the same payment method used for the original purchase.
6. Non-Returnable Items: We do not accept returns or offer refunds for opened products, products with broken seals, or products with a different SKU than the one purchased.
7. Exchanges: At this time, we do not offer direct exchanges. If you wish to exchange a product for a different SKU, you will need to follow the return process and place a new order for the desired product.
8. Contact Us: If you have any questions or concerns about our refund policy or the return process, please feel free to contact our customer service team at support@tetrafitnutrition.com

Please note that our refund policy is subject to change without prior notice. We recommend reviewing this policy before making any purchases. Thank you for choosing Tetrafit Nutrition.